Shelly.si is an online store which is operated by WayteQ Adria d.o.o., Ljubljanske cesta 13D, 1236 Trzin Slovenia

Please read carefully before buying and follow the terms and conditions. By using the website to express their agreement to these terms. If you do not agree with, please do NOT use the above online stores. 
WayteQ Adria d.o.o. reserves the right to change conditions on the website Shelly.si anytime. All changes are binding on the customer, so we advise you to regularly view the Terms and Conditions.

Prices
All prices in Shelly.si are listed in euros and include Value Added Tax (VAT), except where it is written that the price does not include VAT. Prices are subject to change without notice. The offer is valid under these conditions of 15 days or until stocks run out.

Delivery time
Online shop SHELLY.SI is trying to make the goods are delivered to customers in the shortest time, is expected within 2 to 5 business days. (Unless the product otherwise noted) After contract award will be given its approval, which includes confirmation of the ordered products and the total price. In the event that the goods you ordered is not in stock, we will agree with you on the delivery date.

Delivery or acceptance
Of delivery parcel service Post of Slovenia, GLS and DHL. Delivery is possible by any company that deals with transportation. For larger orders, but the deliverer will arrange with you on-time delivery. In the event that stocks run out, we'll contact you immediately and suggest other offer or let you know the delivery date of ordered merchandise. Estimated delivery time is 2 to 5 business days. In any case, online shopping is not responsible for the delivery period is exceeded. Delivery is done at your address that you provided at registration or order.

Data protection and privacy
WayteQ Adria d.o.o. is closely bound to disclose information about customers (personal details, details of purchases) that are obtained on the site and the information collected by Shelly.si used exclusively to carry purchases. Information about customers is protected in accordance with the Protection of Personal Data and in no case will be forwarded to third parties.
Register and / or data entry online Shelly.si is necessary and is used only for normal functioning of our online store.

Responsibilities
WayteQ Adria d.o.o. is trying to make this site include accurate and timely information. However, WayteQ Adria d.o.o. warrant or guarantee the accuracy of the information, nor does it accept any damages or other liability for errors in the content of websites Shelly.si

Payments

We accept the following payment methods:

Transfer to a transaction account according to a template prepared by the online store

With Maestro, Mastercard and Visa credit cards

Via PayPal online bank

Transfer to transaction account

You can settle the goods on the transaction account according to the template that you receive at your e-mail address and is automatically created by the online store. The validity of the prepared template is 5 days from the executed order. In the event that we do not receive your payment within five days after the order has been placed on our bank account, we will consider that you are withdrawing from the contract and we will cancel the order. We consider the deadline when we receive the amount of the order to our current account to be the final confirmation of the order. The day after receipt of payment, the delivery time also begins to run.

With credit cards 

You can pay for the goods with Visa, Visa Electron, MasterCard and Maestro credit cards. Card processing is provided by Bankart Slovenija.

Ordered goods can also be paid in installments. In case of suspicion of misuse when paying with payment cards, we reserve the right to further verify the identity of the person who performed the transaction and the right to dispose of the payment card. The new online payment system allows card number and CVV code data to be processed exclusively on secure servers. We as a trader do not have access to this data or. insights. This also minimizes the possibility of abuse.

Via PayPal online bank

You can also make a transfer to our transaction account via the Paypal online bank. The concept of paying via Paypal is considered to be very simple, by opening your personal Paypal account on the paypal.com website. To pay via Paypal, you must have an email address and one of the credit cards: Visa, Mastercard or American Express. This payment concept is very secure and easy.

PayPal will perform a minor transaction to verify your account. In the description of the transaction, you will find the code you enter in the PayPal activation system at your bank. After verification, you will be able to make purchases. The deadline required for verification is up to 7 days. Paying via PayPal is one of the safest on the internet because you do not give your credit card information to merchants. Only your PayPal, registered as an EU bank, has this information on your cards, which has this information highly protected (as the terms and conditions apply to banks), so you can be sure of the security of your purchase. PayPal also has developed control over merchants and customers so that your payment is not compromised in any way. Payment for products on our site is very simple. Once you confirm your order, select the payment option via PayPal and you will be redirected to a page owned by PayPal. During the diversion, all the necessary data for the execution of the transaction will be transferred. payment for the ordered goods. Log in to your PayPal account and confirm the payment. You will receive a confirmation of payment by email from both PayPal and us.


Warranty
This warranty is valid by following the instructions on the warranty, and upon presentation. Warranty Periods are listed on warranties or on the invoice.
Guarantees can not be invoked to repair the damage caused by improper use, negligence, mechanical damage, failure to comply with guidance on the use of the product and errors due to force majeure.

Contracts
Details about the contract, or Contract award are stored in
WayteQ Adria d.o.o. They can be reached or the user account of each user (access via the Internet) or in the database business line sale, WayteQ Adria d.o.o. (access in person or by telephone). Agreement or contract you can take out by phone, email or online through the online store. Corrections or additions to the contract can be sent by email.

The purchase process - contract
Selection of items - choose the award of a contract purchaser items it wishes to your cart and checkout to complete all the necessary information and award the contract. Contract is placed in the queue, while the buyer gets a copy of the contract in his mailbox. The buyer has the option to cancel the contract in a series by email within two hours. Contract shall be kept in the "Archives" on the server provider.

Order confirmed - contract
Within less than 48 hours inspection service contract, check product availability and confirmed the order or reject it. In the event that the price at the time of order processing changes, the supplier undertakes to try and offer the user a lower price or offer a solution that was mutually satisfactory. We reserve the right to call the user's phone number. The contract between providers and consumers in the event that the contract with the message "Processing" definitively concluded, in the case of rejection of the contract, the contract is formed.

Delivery of products
For products in stock, the supply of goods 2-5 working days, in other cases up to 4 weeks from receipt of order. In the case of a longer delivery time, you will be informed of the delivery date by e-mail or phone. Provider in the promised time packs and dispatches with the attached original receipt and any instructions and guarantee card.

Return policy
If the customer wishes to terminate the contract for any reason, must notify Seller in writing within 14 days at the address below or by e-mail: info@shelly.si. 14 days starting the day after receipt of goods. If the customer cancel the contract after receipt of goods, the seller must return the goods within 30 days after having sent a written notification of withdrawal. Received goods must be returned undamaged in original packaging and in the same amount, unless the goods were destroyed, corrupted, lost, or its quantity reduced, without the fault of the buyer. Vendor returns the purchase price within 30 days after receiving notice of withdrawal. Return of goods received vendor in the period for withdrawal is also considered to be the message of withdrawal.

Goods can be returned in person or by mail to:

WayteQ Adria d.o.o., Ljubljanska cesta 13D, 1236 Trzin, Slovenia

 

HELP

The buyer gets additional information and assistance:

- By e-mail: info@shelly.si

- By phone: +386 (01) 564 12 11 (Monday to Friday, 08.00 AM to 18.00 PM)

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